Never ever use Network Solutions for SSL Certificates

Whatever you do, even if somebody pays you money to use their certificates, never ever use network solutions for SSL certificates.

We have our domains hosted with Network solutions and just for ease of account management we went with their SSL certificate service as well. So after 30+ certificates and with multiple domains with them, out of blue 8 of our certificates were revoked. Some of these have 100k+ active users and all of a sudden end users(including some corporate clients) could not get to our sites.

Found out the certs were revoked, called customer support and Network solution didn’t have anything in the logs why this happened. We got some temp certs, got our sites up and kept following up with them.

2 days after the reason given to us by network solutions: They didn’t bill us and hence they revoked our certificates. Are you kidding me? First of all you didn’t bill us, they notified their account rep, but Network solution account rep had left them 3 years ago and they notified an ex-employee of theirs (black-hole) to bill us. Secondly, even if we are overdue, you don’t just stop corporate certificates just like that. No notifications, nothing, just revoked the certs.

We are looking at pursuing legal action here and moving all our services off of network solutions.

So back to my starting point, even if somebody pays you money to use their certificates, never ever use network solutions for SSL certificates.

Akamai vs Amazon Cloud Front for CDN

Recently I was asked to host https content on our Akamai(re-branded through a partner) because clients get security warning browsing one of our secure sites with http content. After talking to the rep at akamai, I found out that it would be quite a price hike for us going from http to https with Akamai.

This made me look at Amazon Cloud Front and I was amazed that https is included with their plans. We would be switching to Amazon Cloud Front now. Goodbye Akamai!

As long as amazon’s server names are used, https is supported.

Hopefully, Amazon would add HTTPS for CNAME as well for cloud front.

Amazon is asking for feedback from its customers on this survey link: http://aws.qualtrics.com/SE/?SID=SV_9yvAN5PK8abJIFK

So take out our mouses and let the clicking begin!

Happy Holidays!